[SystemSafety] Miss vs Ms

Dewi Daniels dewi.daniels at software-safety.com
Thu Apr 8 12:24:27 CEST 2021


There's an interesting incident reported in this month's AAIB Bulletin, The
AAIB is the UK's AIr Accidents Investigation Branch.

https://www.gov.uk/aaib-reports/aaib-investigation-to-boeing-737-8k5-g-tawg-21-july-2020

It seems that a software update to the airline's reservation system assumed
that any passenger checking in with the title "Miss" was a child. This
resulted in a Boeing 737 taking off with 38 adult females misidentified as
children. As a result, the aircraft weighed 1,244 kg more than was stated
on the load sheet that was passed to the flight crew. The aircraft took off
without incident, but the error could have resulted in a very serious
accident.

Yours,

Dewi Daniels | Director | Software Safety Limited

Telephone +44 7968 837742 | Email d <ddaniels at verocel.com>
ewi.daniels at software-safety.com

Software Safety Limited is a company registered in England and Wales.
Company number: 9390590. Registered office: Fairfield, 30F Bratton Road,
West Ashton, Trowbridge, United Kingdom BA14 6AZ
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